How can we help you?

1. Log into your CreatifyHQ dashboard
2. Click "Create Content" in the top menu
3. Enter your topic or idea
4. Select your platform (Instagram, Twitter, etc.)
5. Choose your tone and AI model
6. Click "Generate" and CreatifyHQ will create your content!

Go to Settings → Connections, then click "Connect" next to the platform you want to add. Follow the authorization flow to grant CreatifyHQ permission to post on your behalf.

The 14-day free trial includes full access to all Pro features: unlimited AI generation, multi-platform publishing, advanced analytics, and priority support. No credit card required to start.

We support GPT-4, GPT-3.5 Turbo, Claude 3 Opus, Claude 3 Sonnet, and Gemini Pro. Each model has different strengths for various content types.

The Virality Score (0-100) predicts how engaging your content will be based on factors like length, hashtags, emojis, call-to-actions, and platform-specific best practices.

Yes! All AI-generated content can be edited directly in the editor. You can also regenerate variations or use the "Improve" feature to enhance specific aspects.

CreatifyHQ supports Instagram, TikTok, YouTube, LinkedIn, Twitter/X, Facebook, Pinterest, Reddit, and Threads. More platforms coming soon!

After generating content, click "Schedule" instead of "Publish Now". Choose your date and time, then click "Schedule Post". Your content will be published automatically.

Absolutely! Select multiple platforms when creating or scheduling content. CreatifyHQ will optimize the content for each platform automatically.

We track views, likes, comments, shares, engagement rate, follower growth, and content performance across all connected platforms.

Analytics are updated every 4 hours for most platforms. Real-time data is available for premium plans.

Yes! Go to Analytics → Export and choose CSV or PDF format. Pro and Enterprise plans include white-label reports.

Go to Settings → Billing → Upgrade Plan. Choose your new plan and complete payment. Your upgrade is immediate.

Yes! Cancel anytime from Settings → Billing → Cancel Subscription. You'll retain access until the end of your billing period.

We accept all major credit cards (Visa, Mastercard, Amex, Discover) through Stripe. PayPal is available for annual plans.

Check if your social account is still connected (Settings → Connections). If disconnected, reconnect and try again. Contact support if the issue persists.

Check your spam folder first. Then verify your email preferences in Settings → Notifications. Add noreply@creatifyhq.com to your contacts.

Click "Forgot Password" on the login page. Enter your email and follow the reset link sent to your inbox. Links expire after 1 hour.