Terms of Service

These Terms of Service ("Terms") govern your use of CreatifyHQ ("the Service") operated by CreatifyHQ ("we," "us," "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Accounts and Registration

You must provide accurate and complete registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must be at least 18 years old to use the Service. We reserve the right to terminate accounts that violate these Terms.

2. Subscriptions and Billing

• Paid plans are billed monthly or annually in advance via Stripe
• All prices are in USD. Taxes may apply based on your location
• Upgrades take effect immediately and are prorated. Downgrades take effect at the end of the billing period
• You may cancel anytime. No refunds are issued for partial periods, except where required by law. First 14 days upon regular signup is free, no card details required or taken, hence no money-back guarantee required or given.
• Free trials automatically convert to the Solo Free plan unless you subscribe to a paid plan

3. User Content and AI Generation

Your content: You retain ownership of content you create, upload, or publish through CreatifyHQ.

AI-generated content: Content generated by our AI models is provided as-is. You are responsible for reviewing AI outputs before publishing. CreatifyHQ does not guarantee that AI-generated content is accurate, original, or free from third-party intellectual property rights.

Licence to us: You grant CreatifyHQ a limited, non-exclusive licence to process and store your content solely to provide the Service.

4. Acceptable Use Policy

You agree not to use CreatifyHQ to:

• Violate any applicable laws or platform terms of service
• Generate, publish, or distribute spam, hate speech, or illegal content
• Impersonate any person or entity
• Attempt to bypass rate limits, security measures, or access controls
• Use the Service to train competing AI models without written consent
• Resell access to the Service without authorisation

5. Intellectual Property

CreatifyHQ and its licensors own all rights to the platform, including software, design, trademarks, and documentation. Nothing in these Terms transfers ownership of the Service to you.

6. Disclaimers and Liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, CreatifyHQ is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability to you shall not exceed the amount you paid us in the three months preceding the claim.

7. Termination

We may suspend or terminate your account immediately if you materially breach these Terms. Upon termination, your right to use the Service ceases. We will delete your data in accordance with our Privacy Policy.

8. Governing Law

These Terms are governed by the laws of the jurisdiction in which CreatifyHQ is incorporated, which is strictly Alberta, Canada. Disputes shall be resolved by binding arbitration, except where prohibited by law.

9. Contact

For questions about these Terms: hello@creatifyhq.com