You can request deletion of your CreatifyHQ account and all associated data at any time.
CreatifyHQ is committed to your right to erasure. Here's how to delete your data — from a specific platform connection or your entire account.
To permanently delete your account and all associated data:
Alternatively, email hello@creatifyhq.com with subject "Account Deletion Request" and we will process your request within 30 days.
To disconnect a specific social platform and remove CreatifyHQ's access to it:
For Meta platform disconnection as required by Meta's data deletion policy:
After disconnection, CreatifyHQ will no longer have access to your Facebook or Instagram account. Any data previously collected will be deleted within 30 days.
Billing records may be retained for up to 7 years as required by financial regulations. Anonymised, aggregated analytics data (not linked to your identity) may be retained.
Need help?
Email hello@creatifyhq.com — we respond within 24 hours.